Ideas to set yourself apart from your competition so you win business and sell at your highest potential in a lasting and consistent way. Be You | Be Different!
When you negotiate solely on price, you have already lost. Price negotiations only end in two undesirable ways: you lose your margin, or the customer ...
Most salespeople will encounter this objection at least once in their career. Successful salespeople compare this objection to a tell in poker. Accord...
Even in the middle of 2024, we continue to hear from many of the salespeople in our classes that they do not use LinkedIn for business. We frequently ...
How do you feel when you run into resistance? You may experience resistance from a prospect or customer who has objections to your product or service...
If you lived in the United States or Canada and your company offered you a new, exciting position in Brazil, one of the first things you need to do t...
The late country singer Toby Keith gives the best sales advice in his hit song, I Wanna Talk About Me. Remember these lyrics as you head into a conver...
What in the world does 3xy mean? Keep reading, and we will explain it. Sales Concepts was founded in 1980, and since then, we have been helping people...
What makes them different?In our past Friday morning workshop, we discussed what makes salespeople great. One participant said that a great salesperso...
What is the public’s perception of salespeople? Ever tell people you sell for a living? How do they respond? If we were to interview people on a busy ...
Since COVID-19, trade shows have been on somewhat of a downward trend. However, according to Statista, the number of trade shows B2B professionals exh...
What you don't know in a negotiation will hurt you.
April 22, 2024at4:00 AM
Information is power in a negotiation. The more we know about what the other party wants, the better job we can do to help them get it. That last sent...
Here at Sales Concepts, we speak with dozens of sales managers every month, and a majority of them lament that their salespeople do not prospect or co...
What do you not want to hear after a presentation?
April 8, 2024at4:00 AM
Great Presentation! These could be the worst words you can hear after your sales presentation! Another horrible response a presenter might hear after ...
Tips for working with people who use what you sell.
March 18, 2024at4:00 AM
Last week we spoke about the different buying influences in an account. All organizations consist of four primary buying influences based on job type....
Many salespeople have come to accept certain myths as though they are truths. These salespeople needlessly limit themselves by believing ideas that ju...
Training doesn't work, unless your people poeple do.
February 26, 2024at5:00 AM
A quick game of semantics: Is it possible for managers to motivate their people or just keep from demotivating them? We often believe it is our job as...
It’s the week of Valentine’s Day. What better week than to think about why prospects become customers? Prospects buy what they perceive your products...
How do you feel when a prospect or customer says one of the following?We need a better price.You’ve got to do better than that.I am disappointed.We al...
I have two questions for you.Are you a good listener?Do you make it easy for people to listen to you?The International Listening Association conducts...
Have you ever overreacted to something with a customer?
January 22, 2024at5:00 AM
Last week, we held our workshop on overcoming objections or other forms of customer resistance. One of the most effective ways to deal with customer o...
As a salesperson, you probably encounter objections multiple times a day, every day. But what are they, really? And should they be referred to as obje...
One of the most common wishes we hear from sales and customer service managers is that they want their people to be better listeners. There are many r...
Below are quotes that our team believes are powerful.We hope they resonate with you.Companies pay to have their problems solved.Sanjit BiswasOur world...
A note to your inner salesperson: experience doesn't (necessarily) make you better!
December 4, 2023at5:00 AM
We provide training for people who work with customers. Be it selling, customer service, leadership, emotional intelligence, or many other capacities....
Start a fire in the hearts and minds of your prospects.
November 27, 2023at5:00 AM
I recently rented a mountain cabin with a beautiful, big stone fireplace. It was the perfect day for a fire. I purchased three bundles of firewood. I ...
Since it is Thanksgiving week here in the United States, we believe this week is an appropriate week to focus on one of the traits that separates grea...
Are you unintentionally frustrating your customers?
November 13, 2023at5:00 AM
When your phone rings, and you see who is calling, do you think: Ugh, please, not now? I don’t want to deal with you. Maybe you check your email and t...
Are you getting the most out of LinkedIn? Are you using LinkedIn to differentiate yourself from your competitors? Sales Concepts offers a one-hour wo...
A trendy opinion is that cold-calling is no longer necessary or effective with social media, AI, and abundant Internet resources. At Sales Concepts, ...
Happy Halloween! You know what is scary? How many of us struggle with how to manage our time? Here’s something even more frightening: you can’t manage...
How well would you fit in if you were moving to a country with a native language you don’t speak? You can hire translators or ask them politely if the...
What makes a salesperson great in the eyes of their prospect or customer? One who does not rely on assumptions! Easy to say, but hard to do! Dictionar...
Research says that over 40% of salespeople feel apprehensive about closing. It is one of the main reasons salespeople resist closing, and for good rea...
If you rearrange the letters in listen, you get silent. It is impossible to listen if you are talking. Tips to improve listening:Realize it takes work...
Do you know Sales Concepts has a podcast? We call it Sales Blasphemy. We take the usual ideas about selling and turn them inside out. Some of the epis...
Who is your competition? Are you thinking of companies that sell products or services similar to yours? Yes, that is your competition. But are there o...
Why do people buy? The typical answer is that they have a need. Is it that simple? Have you ever bought something you didn’t need? Maybe even today! W...
They buy what your products and services do. Does a pool add value to a house? Is it of value to you when a store offers you buy one get one free? Wou...
Now is the time for most salespeople to get serious about prospecting.It’s the time of year when many companies are planning for 2024. Successful sale...
What keeps us from connecting with others? Maybe you are a manager and can’t quite connect with a person on your team. Perhaps you are in sales, and ...
You may have heard the adage that there are no stupid questions. That may be true in some cases, but it is not true in selling. We’ve even professed t...