Performance improvement programs for people who work with customers.

Customized sales, customer service, and management training at our public courses or your location.
About
History and Philosophy

Since 1981, Sales Concepts has provided tailored training for people in sales, service, telemarketing, and management. Sales Concepts was founded on the philosophy that training should be productive, competitive, tailored to the individual, enjoyable, and designed to improve performance. We believe there is more than one right way. There is no such thing as a silver bullet that works in all markets, for all people. Training must be tailored to your market, your products, your services, and most of all, your people. Customized training by Sales Concepts helps your company develop a continuing, focused training program that is delivered in the time and format that you specify.

While everyone talks customized training, most courses are a one size fits all. A truly tailored course should be challenging and participative where attendees learn through experience. Attendees who feel as well as hear gain a fresh perspective on their performance. Sales Concepts tailored courses are more than just a good review.

If training is just a good review or not applicable to your people, products, or services, then the cost is too high. Make each dollar count by investing in tailored training to suit your needs.

Selling Isn't Easy!

Without proper training, it's harder than it needs to be. Sales Concepts provides performance improvement programs for people who work with customers. We offer both public and customized sales training. We also provide programs for selling at trade shows as well as inside sales via telephone and social selling.

In addition to sales training, we offer customer service training, leadership, and management training, field service representative training, presentation training and negotiation training.

We educate people about the sales process, listening, asking questions, negotiating value, financial justification, return on investment, selling benefits, selling value, handling objections, closing, behavior styles, telephone sales, first impressions, negotiating tactics, concessions, power, intimidation, assumptions, creativity, presentations, hiring, coaching, and more.

Sales Concepts, Inc. celebrates over three decades in business by continuing to offer cost-effective innovative training programs. Your program is delivered by our best resource, sales and service training professionals who have experience in sales, service, leadership, and management. The successful implementation of training provides your customers with a lasting impression of your high-quality organization. Your company also realizes increased employee loyalty and satisfaction. Consider the payback.

Selling Isn't Easy!

What we do…

Sales Concepts provides experiential training programs, performance improvement and learning services for people who work in sales, management, customer support, and field service. Contributing to the growth and development of these professionals and the companies they represent.

Sales Concepts training is not just for rookies. As a matter of fact, you can obtain a substantial return on your investment by training your veterans. Our experiential training methodology allows us to customize our training based on the needs of your individual attendee. We improve performance regardless of experience level.

Adults learn differently than children. For adults to learn, they must know why what they are learning is important and relevant. Adults learn by doing. Adults have to learn their way. At Sales Concepts, we understand when people are emotionally involved their learning is enhanced. We focus on motivation, experience, and application. We call it experiential learning.

Me and my film crew were setting up for a basic interview. Before the interviewee sat down for the camera, the interviewer went over some questions with him. They proceeded to bounce ideas off of each other and had an energetic brainstorm.

What is Experiential Training?

Sales Concepts one-to-one approach to training means that our programs are customized for each individual, not just the industry or company. 1:1 Experiential Training makes each Sales Concepts program unique. Our attendees feel our programs are created just for them. These customized programs lead to measurably improved performance.

1:1 Experiential Training means we provide one instructor for every four attendees. Each attendee receives hands-on attention. Every seat in our class is a front row seat. 1:1 means individual feedback. The atmosphere created encourages hard work. Each attendee discovers and practices opportunities for improvement.

1:1 Experiential Training is based on the concepts that people change behavior only when it is their idea. Our training causes attendees to want to change their behavior. After all, training must positively change behavior to have value.

This CEO and entrepreneur are working on their laptops building a social media marketing strategy to showing bloggers how to make money on Facebook, Pinterest, and Instagram. Teamwork on this promotion will bring lots of sales for their startup.
Photographer @breeandstephenphoto.  Models: @austindistel and @argelalgura.

❤️ If you use this photo on your site, I would be very appreciative if you would please credit in the caption or meta to "www.distel.co". ❤️
Let's connect
Stay up to date with the latest from Sales Concepts, Inc.

We love connecting with clients on social media. Follow us, tweet at us, tag us — we want to hear from you!