Sales Concepts Interactive Online Workshops
What is an interactive online workshop?
Far from standard webinars, our interactive online workshops are just that, interactive. Engagement is key throughout the sessions. During our workshops, we encourage you to enter the discussion. Ask questions and engage with Sales Concepts instructors live as if you were sitting in a classroom. Get your questions answered and your needs addressed. Our online sessions include homework assignments to ensure execution of the strategies and concepts.
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Customized Workshops for NEMRA Members - The Sales Process Series
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| Although the workshops stand alone, they work well as a series to cover the entire sales process from the first contact to the close. We encourage you to enroll for them all and take them as a series for the best results. All workshops are held on Wednesday mornings at 11:00 AM Eastern Time. Register for all seven of our workshops at once here: | ||||||||||||||||||||||||
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Please scroll for specific information about each workshop or to register for an individual workshop.
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Contact, Connect, and Communicate with Customers |
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| Meet and surpass customer expectations their way. | ||||||||||||||||||||||||
| Customers and prospects have different expectations from salespeople. If treated the same, the salesperson is missing opportunities to move the process forward. This easy to use method teaches time-proven skills for recognizing these expectations and building positive relationships. Attendees learn a better understanding of themselves and other people, how to work with people in varying situations, and how relationships affect the perception of value. | ||||||||||||||||||||||||
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1 Hour - Monday, September 21, 2020 at 11:00 AM Eastern / 8:00 AM Pacific: $125.00
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Proactive Prospecting |
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| Maximize opportunities. Develop and execute a prospecting strategy. | ||||||||||||||||||||||||
| We all know prospecting is important when it comes to generating new business and keeping our sales funnels full, but few of us do it. In this session, we evaluate what consistent, proactive prospecting is. Why it's important, and how to overcome what keeps us from doing it. We introduce an eight-step process for proactive prospecting. | ||||||||||||||||||||||||
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1 Hour - Monday, October 5, 2020 at 11:00 AM Eastern / 8:00 AM Pacific: $125.00 |
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Establishing Value |
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| Make a memorable impression with relevant value propositions. | ||||||||||||||||||||||||
| Customers value different aspects of companies, products, and services. No single item universally establishes value in the minds of customers and prospects. In this session, we look at the four types of value and how they affect customers perceptions. We assess sources of value and build questions to determine what customers value and how to quantify it. Salespeople can use this information to maintain margins and differentiate themselves in the minds of their prospects and customers. | ||||||||||||||||||||||||
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1 Hour - Monday, October 19, 2020 at 11:00 AM Eastern / 8:00 AM Pacific: $125.00 |
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Asking Questions and Qualifying |
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| Ask the right questions. Know where you stand. Identify and confirm your assumptions. | ||||||||||||||||||||||||
| Nothing impacts the discovery of new opportunities more than the ability and skill to ask thoughtful, relevant, and insightful questions. In this workshop, we share a four-step process for asking impactful questions. We emphasize the importance of asking questions from the initial contact to the close. We review the barriers that keep us from asking questions with options to overcome them. We stress salespeople need to stop telling, stop assuming, and start asking questions. | ||||||||||||||||||||||||
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1 Hour - Monday, November 2, 2020 at 11:00 AM Eastern / 8:00 AM Pacific: $125.00 |
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Listening |
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| No one ever listened themselves out of a sale! | ||||||||||||||||||||||||
| Assuming one can listen because they can hear is like assuming one can read because they can see. How does it make you feel when someone listens to you, really listens to you? Do you provide that kind of feeling for your prospects and customers, or anyone in your life for that matter? Actively listening to them shows how important they are to you. Listening creates trust and loyalty. Listening is a skill that can only improve with practice. In this workshop we evaluate what keeps us from listening at our peak efficiency and explore methods to become better listeners. Now the next time you will know when a customer looks back at you and says, "Now where were we?" | ||||||||||||||||||||||||
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1 Hour - Monday, November 16, 2020 at 11:00 AM Eastern / 8:00 AM Pacific: $125.00
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Overcoming Objections |
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| What’'s in it for the customer? Respond to objections. | ||||||||||||||||||||||||
| To deal with objections effectively, we must understand where they come from and what causes them. Then we must understand how we react to them. In addition to the five basic types of objections, participants discuss the most difficult objections they encounter in everyday situations. We share a seven-step process for dealing with objections. We explore and discuss ideas to help participants respond when dealing with objections. | ||||||||||||||||||||||||
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1 Hour - Monday, November 30, 2020 at 11:00 AM Eastern / 8:00AM Pacific: $125.00 |
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Closing |
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| The six components of closing business. | ||||||||||||||||||||||||
| The close is a logical conclusion to an orderly sales process. We discuss the six critical elements of closing and how they impact your ability to win business. Closing can be difficult for salespeople when they have not earned the right to close. Ways for closing the Economic Buyer (the final decision maker) are reviewed and discussed. Natural closing at the end of the sales process requires proper positioning at the beginning of the process. We emphasize how closing should be a natural part of the sales process and not an awkward question or gimmick. | ||||||||||||||||||||||||
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1 Hour - Monday, December 7, 2020 at 11:00 AM Eastern / 8:00 AM Pacific: $125.00 |
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