Contact, Connect, and Communicate with Customers Interactive Online Workshop
Meet and surpass customer expectations their way.
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Overview
Customers and prospects have different expectations from salespeople. If a salesperson treats all customers the same way the salesperson misses opportunities to move the process forward. This easy to use method teaches time-proven skills for recognizing these expectations and building positive relationships. Attendees learn a better understanding of themselves and other people, how to work with people in varying situations, and how relationships affect the perception of value.
Topics Covered
  • Learn about the two dimensions of human behavior that unlock why people buy the way we do.
  • How to adjust your behavior when working with prospectand and customers to make them feel more comfortable with you.
  • Remove stress from strained relationships.
Learning Objectives
  • Learn how to be less abrasive to people who do not operate like you do.
  • Learn how to make people more comfortable when working with you.
Desired Outcomes
  • Better relationships with difficult customers
  • Establish and build long lasting positive relationships that generate loyal customers
  • Meet and surpass customer expectations

Register Now!
60 minutes. $139.00 per attendee.
Wednesday, January 6, 2021, at 11:00 AM ET / 8:00 AM PT.
Click here to register.
See our public course schedule for locations and dates. For More Information On This Or Other Courses Contact Us
 

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