Contact, Connect, and Communicate
Meet and surpass customer expectations their way.
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Customers and prospects have different expectations from salespeople. If treated the same, the salesperson misses opportunities to move the process forward. This easy-to-use method teaches time-proven skills for recognizing these expectations and building positive relationships. Attendees learn a better understanding of themselves and others, how to work with people in varying situations, and how relationships affect the perception of value.
Topics Covered
  • Learn about the two dimensions of human behavior that unlock why people buy the way they do.
  • Learn how to adjust your behavior when working with prospects and customers to make them feel more comfortable with you.
  • Remove stress from strained relationships.
Learning Objectives
  • Learn to be less abrasive to people who do not operate as you do.
  • Learn how to make people more comfortable working with you.
Desired Outcomes
  • Better relationships with demanding customers
  • Establish and build long-lasting positive relationships that generate loyal customers
  • Meet and surpass customer expectations

Register Now!
60 minutes. $149.00 per attendee.
Tuesday, April 23, 2024, at 4:00 PM ET / 1:00 PM PT
Click here to register.
See our public course schedule for locations and dates. For More Information On This Or Other Courses Contact Us

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