Video Review of Previous Sessions - February 24, 2021 to April 14, 2021 |
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Session 1 - Wednesday, February 24, 2021 | |||
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Introduction / Understanding how customers buy. | |
Session 2 - Monday, March 1, 2021 | |||
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Recognizing customer styles via telephone and email | ||
Session 3 - Wednesday, March 3, 2021 | |||
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Selling to different types of people | |
Session 4 - Monday, March 8, 2021 | |||
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Buying influences | ||
Session 5 - Wednesday, March 17, 2021 | |||
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Asking questions | |
Session 6 - Monday, March 22, 2021 | |||
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Active listening | |
Session 7 - Wednesday, March 24, 2021 | |||
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Overcoming objections | |
Session 8 - Monday, March 29, 2021 | |||
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Selling Benefits | |
Session 9 - Monday, April 5, 2021 | |||
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Closing | |
Session 10 - Wednesday, April 14, 2021 | |||
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Course Review and Summary |
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