Course Resources
This page contains resources from our workshops. We also welcome your feedback at info@salesconcepts.com.
Video Review of Previous Sessions - February 10 to September 8, 2026 |
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Simply click on the dates to watch videos.
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| Session 1 - Tuesday, February 10, 2026 (no recording - it was live) | |||
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Introduction – Understanding why customers buy. | |
| Session 2 - Tuesday, March 3, 2026 | |||
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Contact, Connect, and Communicate with Customers | |
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Quick Reference Sheet | ||
| More information on YouTube | |||
| Session 3 - Tuesday, March 17, 2026 | |||
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Selling to different types of people | ||
| Session 4 - Tuesday, March 31, 2026 | |||
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Buying Influences | ||
| Session 5 - Tuesday, April 14, 2026 | |||
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Asking Questions | ||
| Session 6 - Tuesday, April 28, 2026 | |||
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Active Listening | ||
| Session 7 - Tuesday, May 12, 2026 | |||
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Responding to and Overcoming Objections | ||
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Overcoming objections planning worksheet | ||
| Session 8 - Tuesday, May 26, 2026 | |||
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Establishing Value and Selling Benefits | ||
| Session 9 - Tuesday, June 9, 2026 | |||
| Closing | |||
