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Negotiate Value Instead of Price
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Program |
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People may not be able to control whether or not they have to negotiate; however, they can control how they negotiate. When salespeople have price flexibility, they have an added responsibility for the company’s bottom line. Good sales people bring in revenue; good sales negotiators bring in profit. |
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Program Length |
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2.5 days of Experiential Training |
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Class Size |
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Minimum of 8 and maximum of 24 participants. Instructor to Student Ratio = 4 to 1 |
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Objective |
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This course is designed to save your company money by helping the attendees become better negotiators. Managers, service people, purchasing and sales people must negotiate value not price.
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Structure |
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| Theory |
8.50 hours
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| Interactive Workshops |
5.25 hours
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| Sales Call Simulation |
6.00 hours
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| Personal Feedback |
2.75 Hours
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Total Instruction:
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22.50 Hours
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Topics Covered |
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| Aspirations |
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Achieving your goals - believe in what you sell. |
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| Buying Influences |
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Negotiate with people who can say "Yes" |
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| Value |
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It's perception - not price; Methods for handling price objections are studied. |
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| Research |
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Knowledge is power - learn how to obtain it. |
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| Tactics |
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Learn how to recognize and use techniques that work - and avoid those that don't. |
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| Asking Questions and Listening |
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Determine needs, test assumptions, discover opportunities. |
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| Concessions |
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How to quantify them. When to give them and how to get them. |
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| Intimidation |
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How to recognize and overcome. |
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| Power |
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You have more than you think, avoid giving it away. |
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| Assumptions |
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How to recognize, verify and test them. |
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Course Synopsis |
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The how-to's of negotiating are presented. Methods used by professional buyers and sellers are examined, tested, and countered. Attendees are given a working, usable knowledge of financial approaches and cost justification techniques to be used to counter a price objection by selling value. Stress is placed on pre-call preparation and the use of a proven tool, the Situation Analysis. Attendees are coached before the tailored on-site sales call and their performances are individually discussed afterwards. Topics will be presented in an enjoyable manner to increase course effectiveness via experiential learning techniques.
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Negotiating Scenarios |
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Participants actually have the opportunity to practice what is discussed in class. This portion is realistic and divided into two parts:
- Negotiating with other attendees - where each person will be a buyer in one scenario and a seller in the next.
- Negotiating a realistic tailored scenario that attendees might encounter in their daily activities. This scenario will be video taped for later review.
In each negotiation, the buyer who pays the least, or the seller who gets the most, is awarded 4 points. Other points are awarded in accordance with the selling of value via win-win methods. After all negotiations, the person with the most points wins The Negotiator Award and a "fantastic" prize. Selling value and not price is emphasized throughout the entire course.
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Course Agenda |
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| First Day |
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8:00
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8:45
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Introduction |
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8:45
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9:15
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Value |
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9:15
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9:30
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Break |
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9:30
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10:15
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Raise Your Aspirations | First Negotiation |
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10:15
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11:30
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Apply Customer Negotiating Styles |
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11:30
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12:15
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Negotiating Styles |
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12:15
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1:30
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Lunch and Second Negotiation |
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1:30
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1:45
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Scoring the Second Negotiation and Discussion |
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1:45
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2:15
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Know the Buying Roles |
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2:15
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3:00
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Fine Tuning of First On-Site Tailored Negotiating Calls |
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3:00
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3:15
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Negotiating Call Logistics |
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3:15
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3:30
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Break |
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3:30
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5:30
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Meeting with the Customer - First On-Site Negotiating Call (Video Recorded) |
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| Second Day |
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8:00
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9:00
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Video Review of First On-Site Negotiating Call |
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9:00
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10:00
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Negotiating Tactics |
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10:00
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10:15
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Break |
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10:15
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10:45
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Assumptions |
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10:45
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11:30
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Ask Questions |
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11:30
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12:00
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Concessions |
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12:00
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12:30
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Intimidation |
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12:30
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2:00
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Lunch and Third Negotiation |
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2:00
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2:30
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Scoring the Third Negotiation and Discussion |
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2:30
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3:00
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Understanding and Applying Power |
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3:00
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3:15
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Develop a Game Plan |
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3:15
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3:45
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Break |
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3:45
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5:45
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Meeting with the Customer - Second On-Site Negotiating Call (Video Recorded) |
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| Third Day |
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8:00
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9:00
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Review of Second On-Site Negotiating Call |
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9:00
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9:15
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Fourth Negotiation Instructions |
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9:15
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9:30
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Break |
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9:30
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10:30
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Fourth Negotiation |
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10:30
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11:00
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Scoring the Fourth Negotiation and Discussion |
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11:00
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11:30
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Course Review |
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11:30
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11:45
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Presentation of The Negotiator Award |
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Copyright ©2010 Sales Concepts, Inc. 610 Hembree Parkway, Suite 407, Roswell, GA 30076-3817 USA
678.624.9229 | info@salesconcepts.com | 800.229.2328
Sales Training Programs | Performance Improvement
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