Sales Concepts - Training Is A Process, Not an Event.

Selected Articles from the Past


May 2003

The Price Game...by Bill Nunnery

Trust Me!... by Don Sharp

Managers Get Serious... by Mark Duley

Team Building ~ Get Ready For It... by Del Metcalf

Throw Me a Lifeline ~ and other ways to survive... Cheri English

Take Over... Mary Ann Finch


March 2002

An Ode to Harold ~ Whoppers and White Lies...by Don Sharp

Selling In A Slow Economy... by Roger Hill

Are You A Mess?... by Cheri English

Let's Get on With Motivation and Rewards... by Sherrie Bachmann

Look to the Past for Future Results... Mark Duley


January 2002

Negotiating - A Two Front Battle You Can Win ... by Mark Duley

Please Ask - Don't Tell... by Brent Bartenfeld

Clutter Management ... by Don Sharp

Perseverance ~ It Pays Off... by Cheri English

The Beginning Days of 2002 ~ A Perfect Time for Basic Review ... by Bob Reed


November 2001

When Business is Bad... Stay out of the Office ... by Mary Ann Finch, Ph.D.

Remove the Crutches - a Simple Meaning, Yet Complex... by Brent Bartenfeld

Planting Seeds ... by Mark Duley

The Fear Factor... by Cheri English

How Is Your Team? ~ How Are You? ... by Bob Reed

Dichotomy - Mutually Exclusive or Contradictory? ... by Don Sharp


September 2001

Interviewing: Not The Same Old Story... by Mark Duley

Maximize Your Telephone Advantage... by Brent Bartenfeld

The Telephone ... by Cheri English

Carpe Diem ~ Seize the Day... by Mary Ann Finch, Ph.D.

"I Am Your Customer" ~ Keep This In Mind ... by Brent Bartenfeld

He's Good ~ She's Good... How do you measure people ... by Don Sharp


May 2001

8 Recommendations for the Manager ... by Don Sharp

Want to Increase Your Business Results? ... by Bob Reed

Solution-Based Selling ... by Mark Duley


March 2001

When To Say "No" ... by Mary Ann Finch

Has Been versus Change ... by Don Sharp

Don't Be an Elephant ... by Brent Bartenfeld

Getting The Referrals That Count In Dollars and Sense ... by Cheri English

Knowledge Management-Making Information Pay ... by Sherrie Bachmann

Out Sell Your Competition ... by Mark Duley

Sales People Are Not Always What They Seem ... by Arlan Heiser


July 1998

Not If, But... ... by Mark Duley

Clean Sheet Marketing ... by Bob Reed


January 2001

Visually Sleeping ... by Brent Bartenfeld

International Negotiations ... by Mary Ann Finch


October 2000

Communication and Service ... by Mark Duley

Plan Successful Meetings ... by Don Sharp

Get Ready for Organizational Change ... by Sherrie Bachmann

Setting Goals and Objectives ... by Ralph Moore

If Field Service Had Only... ... by Mary Ann Finch

Contact Management ... by Brent Bartenfeld

First Impressions ... by Don Sharp


January 2000

Your Price is too High ... by Bob Reed

Consider This ... by Mark Duley

An Absolute for any Salesperson ... by Don Sharp


July 1999

Watch Your Language ... by Mark Duley

Performance Appraisals ... by Sherrie Bachmann

The Gatekeeper ... by Brent Bartenfeld 


January 1999

Handling Change ... by Ben Diamant

Advice to my Manager

What About Me? ... by Mark Duley

Agree or Disagree ... by Mark Duley 


June 1998 

All the World Is A Sale ... by Beth Bautista 

6 Rules for Closing the Sale ... by Jim DeOreo 

Guidelines for Active Listening and Reflection ... by Don Sharp 

Rules ... by Don Sharp


April 1998 

Asking Worthwhile Questions ... by Don Sharp

March Madness ... by Wayne Morgan 

Net Business ... by Sherrie Bachmann 

The Effective Leader-It Could Be You ... by Mark Duley


February 1998

Dealing with Change ... by Bob Reed 

Don't Fear Rejection ... by Mark Duley 

Happy Sailing ... by Mark Duley

Risk Reward ... by Donald Sharp

Telemarketing ... by Katherine Duley 



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